Complaints
Something wrong with a part? Here’s how to report it and what to include so we can deal with it quickly.
Email a complaintRead the full document
Key information
At a glanceComplaints are resolved within 14 days of receipt.
In writing, by email, by phone or in another form.
Your details, the order number and a description of the problem.
From report to response
- 1
Prepare your complaint
Note your order number and describe what is wrong with the part.
- 2
Send it to us
By post, by email or by phone — the contact details are in the full text below.
- 3
Get a response
The Seller resolves the complaint within 14 days and lets you know.
Complaints
The full text is below. The summaries above help you find your way around — they do not replace the document.
General information
Claims
The controller of your data is US AUTO Spółka z ograniczoną odpowiedzialnością sp.k CLICK and find out more about protection of your data.
Address:
US Auto Sp. z. o.o. Sp. k.
ul. Legionów 108
90-764 Łódź
Telephone number:
+48426792026
Email address:
shop@jeepchryslerparts.eu
Procedure to follow:
The Seller informs that it is obliged to deliver goods free from any defects.
Complaints may be filed in writing at the address of the Seller stated in § 1 par. a or by e-mail at the following e-mail address: shop@jeepchryslerparts.eu, or by telephone, or in other forms.
A complaint should contain the Customer’s data, order number (or other identifying data of the order) and description of the event constituting grounds for the complaint.
Complaints are resolved within 14 days of reception of the same by the Seller.
JeepChryslerParts.eu is an independent distributor and is not affiliated with FCA US LLC.
Chrysler®, Dodge®, Jeep®, Ram®, Mopar® and SRT® are registered trademarks of FCA US LLC.
You don’t have to work it out on your own.
Get in touch with the USAUTO team.